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Changes and returns

The right of withdrawal can be exercised from the moment of the conclusion of the contract up to fourteen days after the receipt of the goods. The right of withdrawal is exercised by sending a written communication within fourteen days to:

SIRENA STYLING DI MONTANARI SANDRA & CSNC

Via A. Altobelli, 43 - 47924 Rimini (RN)

If you want to request a return or exchange, we specify that the following conditions must be respected:
A) From the date of delivery of the order to the request for exchange, no more than 14 days must pass,
B) The product must be returned intact and clean with its label, complete with hygienic protection.

If the conditions listed above exist, the exchange or return can be made in the manner described below.

It is necessary to send an email to servizioclienti@olymare.it specifying the reason for the request for replacement of the product or return and your telephone number.

You will receive an email with the instructions to follow in order to proceed with the exchange or return.

It is not possible to carry out the return operation with subsequent refund by going to the stores that sell "OLYMARE" products.

SIRENA STYLING DI MONTANARI SANDRA & CSNC reserves the right to refuse returns for items that are not in the same condition in which they were received or in the case of returns shipped more than 14 days from the delivery date. It is also necessary to specify your telephone numbers, e-mail and tax code.

To obtain a refund, the item must be sent back within 14 days of the arrival date, with insured shipping, to the address:

SIRENA STYLING DI MONTANARI SANDRA & CSNC

43, Via A. Altobelli - 47924 Rimini (RN)